Farmers urged to check devices ahead of 3G network shutdown
- Written by: NFF
The National Farmers’ Federation (NFF) is issuing an urgent reminder to Australian farmers and those living in the bush to check their devices before the 3G network is officially turned off in the coming months.
Since its introduction in the early 2000s, the 3G network has been a steadfast lifeline for many consumers across the country, but arguably for none more so than those living in regional, rural and remote Australia. Telstra will cease its 3G network services on 31 August 2024, with Optus following suit in September.
NFF CEO Tony Mahar stressed the importance of immediate action.
"The time for action is now. We are urging farmers, families and all those living in rural Australia to check any and all technology they think may be affected as soon as possible, to avoid adverse consequences post-shutdown," Mr Mahar said.
While mobile phones are the most obvious devices to check, Mr Mahar highlighted that many other technologies in use on farms might also rely on the 3G network.
“We need farmers to do a stocktake of all tech which may run on the 3G network; think about whether you have a wireless home phone, medical alert devices, smart watches, antennas or boosters, weather stations, remote sensors or security devices.”
The NFF's message is clear: it is better to be safe than sorry.
“If you don’t know whether your device or ag-tech runs on the 3G network, you must contact the manufacturer to find out.
“Don’t wait until it doesn’t work to make the call. It’s a productivity issue and it’s a safety issue.”
Farmers are encouraged to take proactive steps now to ensure a smooth transition and avoid any disruptions to their operations.
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How to check devices
- To find out if your mobile phone is impacted SMS 3 to 3498
- Information on impacted devices is available at:
Farmers are encouraged to report concerns about service quality, speed or coverage:
If you have any concerns about your service quality, speed or coverage, contact your network provider as soon as possible.
- Telstra contact options
- Telstra customers can get in touch with My Telstra
- Chat with Telstra via Chat now
- Call 13 22 00
- Find a store
- Optus contact options
- Chat with Optus via: Contact us - Optus
- Call 133 937
- Find a store
If you are concerned about equivalent coverage in areas currently on the 3G network, farmers can conduct a free online speed test to compare results prior and post shutdown in the same location – see, for example, Speedcheck Internet Speed Test
Check which areas are guaranteed coverage post-shutdown, all areas covered by 3G network should have equivalent 4G coverage post-network shutdown:
